Shipping policy
In an effort to maximise our design range, reduce waste, and offer you a competitive price, all of our products are made to order. The drawback is that this adds to our production time. We’re working with our suppliers to reduce production and shipping times, and we thank you for your patience.
1. Shipping Rates
We bundle products where possible to help save you money. Please note shipping may be expensive depending on your location, but we’re working with our suppliers to lower costs.
2. Where We Ship
We currently ship worldwide, however we only ship locally within Australia and the United States.
If your delivery address is somewhere else, we’ll ship your order from the closest of these two locations. We’re working to expand local shipping to more products and regions over time.
3. Delivery Estimates
All of our products are made to order. Delivery time estimates shown below include production (2–4 business days) and standard shipping. Most packages arrive sooner than estimated.
Clothing
- United States: 6-10 business days
- Australia: 6-10 business days
- New Zealand: 8-12 business days
- Rest of the World: 12-30 business days
Bags
- Australia: 6-10 business days
- United States & Rest of the World: 12–30 business days
Posters
- United States / Canada / Europe: 3-6 business days
- Australia: 4-8 business days
- Rest of the World: 12–30 business days
Postcards & Greeting Cards
- Australia: 4-8 business days
- New Zealand: 8-12 business days
- United States & Rest of the World: 12–30 business days
Stickers
- United States: 5-8 business days
- Rest of the World: 12–30 business days
4. Order Tracking
Once your order ships, you’ll receive a tracking link via email.
5. Notes & Exceptions
- Production and shipping times are estimates; delays may occur. Rest assured: we’ll notify you promptly if there is any unforeseen delay.
- International customers are responsible for any customs duties or taxes.
- If your item is delayed or lost, email us as soon as possible at orders@mangahanga.com.
6. Need Help?
Contact us anytime support@mangahanga.com
We value your satisfaction; thank you for supporting Manga Hanga!